Automotive Service Advisor

Job title: Automotive Service Advisor

Company: Coyle Automotive

Job description: As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

RESPONSIBILITIES:

  • Greet customers promptly in a friendly manner
  • Obtain customer and vehicle information
  • Provide excellent customer service to all customers
  • Clearly report all vehicle symptoms as described by the customer
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Explain all completed work and charges to customers

REQUIREMENTS:

  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Clean driving record

BENEFITS:

  • Competitive Pay
  • Medical Insurance
  • Dental Insurance
  • Life Insurance
  • 401k
  • Great family oriented working environment
  • Career Growth
  • Paid Training
  • Brand New Service Equipment

Employees of Coyle Chevrolet of Clarksville are our most valuable assets. They are the constant that ensures our current and future success. We have many employees that have been with us for years and contribute to our family-owned and operated atmosphere. We hope that you will consider Coyle, where you can grow in your career and become a member of our family.

Expected salary:

Location: Clarksville, IN

Job date: Sun, 19 Sep 2021 22:51:46 GMT


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