Service Desk Technician-$23/hr.-$25/hr
Job title: Service Desk Technician-$23/hr.-$25/hr Company: TEKsystems Job description : TEKsystems is currently seeking a Service Desk Technician for a 6 month contract opening located in Spokane, WA. *Summary:* The IT Service Desk is the central point of contact for the IT organization. The team provides frontline technical support to the internal workforce, as well as to all external consumers of eCommerce sites, including members, providers, producers and employers. The team utilizes a vast array of technologies, systems and tools, while delivering excellent customer service. The role of the Service Desk Technician is to provide frontline technical support for hardware, software, network, telephony, and eCommerce related issues. This role performs a wide range of services including break/fix repairs, fulfillment of service requests, as well as handling general inquiries and providing end-user education. The Service Desk Technician provides timely, accurate, courteous, and kn...