Entry Level Automotive Dealership Consultant – Grand Rapids, MI
Job title: Entry Level Automotive Dealership Consultant – Grand Rapids, MI Company: MSX International Job description : SUMMARY MSX International is currently seeking candidates to function as an Entry Level Automotive Dealership Consultant that will support the activity of the Field Service Development Managers in each assigned region. RESPONSIBILITIES Implement service strategies with dealership service department strategies to grow the business, increase dealer profitability, customer satisfaction, and customer service retention Implement, train and monitor dealers on service lane processes Become a center of expertise with OnStar and the following service lane tools: Service Workbench (SWB) Online Service Scheduling (OSS) Work cooperatively with decision-makers at all levels of dealership management to increase objectives, including but not limited to: Service Lane processes Inclusion of OnStar activations Customer Retention Dealer profitability Provide face...