Freelance Desktop Administrator – Level 1 Helpdesk
Job title: Freelance Desktop Administrator – Level 1 Helpdesk Company: Sesame Workshop Job description : Sesame Workshop is looking for a Helpdesk / Desktop Admin – Level 1. We’re looking for someone with an enthusiastic personality, articulate communication skills and a detail-oriented mentality, to play a key role within our Information Services – Client Services team. An ideal Desktop Administrator at Sesame Workshop will be excited about working in a multi-tasking environment. This role is key to the success of the IT department because it is the first line of contact for end-users. This position is driven by the technician’s ability to provide a high level of customer support in the most professional manner. Please note: This is a temporary role for 3 months with a possible longer extension. Responsibilities: Perform customer service functions by answering employee email and phone requests Provide first level phone support and desktop support for both PC & MAC users...