Full-Time Program Manager – Community Education

Job title: Full-Time Program Manager – Community Education

Company: Massachusetts Trial Court

Job description: PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW:

POSITION: Full-Time Program Manager – Community Education: Center for Corporate & Community Education; 37.5 hours per week; Non-Unit Professional Position

SUMMARY: The Program Manager, Community Education is a member of the Center for Corporate and Community Education (CCCE) which provides corporate training for local firms and job-ready certificate programs and courses and personal interest offerings for individuals. This highly action- and goal-oriented individual is responsible for developing and executing new noncredit offerings (with an emphasis on job-oriented certificate programs) and iterating existing ones as well as driving enrollment through innovative, actionable, and measurable marketing strategies. The Program Manager will have some knowledge and understanding of the role of noncredit in the context of community colleges to inform how offerings are developed and refined. The person in this role needs a successful track record in organizing and steering cross-functional working groups as well as mentoring and managing direct reports. At times, it will be necessary for the Program Manager to represent CCCE externally with various community partners and competently speak to the value of various offerings to the appropriate audiences. Prior experience in community college setting is greatly desired.

RESPONSIBILITIES: Reporting to Director, Center for Corporate and Community Education responsibilities include but are not limited to:

PROGRAM MANAGEMENT (65%)

• Plan, develop, market, deliver, and evaluate non-credit professional development, personal interest, lifelong learning studies, and career certificate courses and programs.
• Oversee curriculum development, instructor sourcing, course scheduling, marketing, and evaluation.
• Cultivate relationships with community partners to inform offering creation and source non-credit students.
• Mentor, train, and provide oversight of Program Coordinator and instructors engaged in non-credit open enrollment courses and programs at NECC.
• Approve requisitions, monitor budget expenditures, track program performance and revenue, and maintain accurate records of Community Education initiatives.
• Collaborate with the Director of CCCE to establish appropriate KPIs to evaluate offering success for the purposes of iteration
• Initiate education and training programs for non-profit organizations, government agencies, and community organizations and develop non-credit, community-based professional development programs to meet educational and training needs.
• Coordinate with Corporate Education team to find areas where offerings can be developed, tested, refined, and sold to corporate clients.
• Manage grant-funded program execution and budgets.

MARKETING (15%)

• Manage, develop, and evaluate all external marketing efforts related to community education, including the determination and execution of timelines, coordination of cross-functional groups and external vendors, and collaboration and coordination with Marketing Communications.
• Develop sustainable business processes by which to pilot new offerings and refine existing ones.
• Develop, execute, and measure strategies to market courses, workshops, and programs.
• Represent NECC and the interests of the CCCE at college and statewide meetings and initiatives.

OTHER DUTIES & RESPONSIBILITIES (5%)

• Manage special projects, programs, initiatives, and other duties assigned, including coordination, development, testing, implementation, and registration software management.
• Other duties as assigned.

ANTICIPATED START DATE: July 2021

Qualifications

PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW:

MINIMUM QUALIFICATIONS:

• Bachelor’s degree from an accredited college or university
• Strong ability to drive new initiatives from ideation to development to evaluation and iteration.
• 1-2 years of direct experience developing budgets and managing personnel.
• 1-2 years of demonstrated professional experience in incorporating execution into strategic plans.
• Strong leadership skills with the ability to balance many projects at any given time with a focus on quality execution.
• Ability to occasionally travel throughout the local area to cultivate working relationships within the community and across the state.
• Excellent computer skills and ability to adapt to new software products.
• Exposure to operationalizing new software products (i.e. enterprise database software, project management software, etc.)
• Excellent interpersonal, communication, and presentation skills.
• Ability to read and interpret budgetary and statistical data.
• Experience working with and sensitivity to diverse constituencies of various social identities (ethnic, racial, religious, economic, educational backgrounds and abilities, sexual orientation, and gender expression).
• Demonstrated experience understanding a diverse student population including low-income, first generation and disabled students in need of academic assistance.

PREFERRED QUALIFICATIONS:

• Master’s degree from an accredited college or university in a related field.
• Experience and/or familiarity of Massachusetts community colleges.
• Broad understanding of developing new adult learning offerings.
• Professional experience and business acumen to effectively represent the department.
• Experience in customer service setting.
• 1-2 years’ experience in grant writing
• Background in developing and testing electronic marketing collateral and evaluating and interpreting marketing results.
• Bilingual or Bicultural (Spanish and English).
• Experience working with and supporting a culturally diverse, population in a Hispanic-Serving Institution.

TO APPLY: To be considered for this position you must submit a cover letter, references and/or two recent letters of reference & resume online at

Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, creed, religion, color, gender, gender identity, sexual orientation, age, disability, genetic information, maternity leave, military service and national origin and any other protected class in its education programs and activities as required by Title IX of the Educational Amendments of 1972, the American with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. The following person has been designated to handle inquiries regarding Americans with Disabilities Act, the Rehabilitation Act and related statutes and regulations, Affirmative Action, non-discrimination policies, and Title IX compliance/sexual harassment: Assistant Director of Human Resources, Elizabete Trelegan B-219, / . Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College’s Affirmative Action Officer/Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.

Prospective employees are encouraged to review the College’s Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College’s website at:

Expected salary:

Location: Haverhill, MA

Job date: Thu, 24 Jun 2021 03:48:18 GMT


More info

The post Full-Time Program Manager – Community Education appeared first on Jobs Lan.

https://ift.tt/3wYREgn