Front Desk Telephone Operator (Part Time)

Job title: Front Desk Telephone Operator (Part Time)

Company: Omni Hotels & Resorts

Job description: Omni has been selected by Oklahoma City as the developer, owner and operator of a 605-room convention center hotel. The hotel is located next to the Chesapeake Energy Arena and will coincide with the development of the new Oklahoma City Convention Center and 70-acre Scissortail Park.

The new build includes an all-day dining outlet, an entertainment sports bar, specialty restaurant, coffee shop and a retail outlet. Additionally, guests can enjoy a spa, fitness center and a rooftop pool and bar complete with a fire pit, outdoor lawn and cabanas. The hotel will also have 75,000 square feet of meeting and event space inclusive of a 20,500 square foot ballroom and a 4,200 square foot outdoor pre-function space that overlooks the park.

Job Description

Omni Oklahoma City Hotel is seeking an experienced Front Desk Telephone Operator to join the opening team of this brand new upscale hotel. To direct and assist guests and associates with communication needs in accordance with Omni Standards.

Responsibilities

  • Answer incoming telephone calls to the hotel efficiently and courteously.
  • Direct phone calls and messages to appropriate personnel or guest.
  • Assist all guests and employees.
  • Check guests in and assist as necessary at the front desk.
  • Initiating Omni prompt responses help line by logging information regarding problems/situations which require prompt attention and relaying to appropriate personnel.
  • Recording and making Wake up calls.
  • Receiving and sending facsimile messages as needed, as well as operating switchboard and two-way radio.

Qualifications

  • Computer skills required, Spa Soft, Micros, and/or Opera experience preferred
  • Must have the ability to work alone, with others, and remain at work station for entirety of shift.
  • Must be able to work a flexible schedule including, weekends and holidays.
  • Must have customer service experience with excellent written and especially verbal communication skills.
  • Must be able to sit for extended periods of time.
  • Must live within 50 miles of hotel

Omni Hotels & Resorts is an equal opportunity employer – vets/disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .

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Expected salary:

Location: Oklahoma City, OK

Job date: Wed, 31 Mar 2021 22:30:54 GMT


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The post Front Desk Telephone Operator (Part Time) appeared first on Jobs Lan.


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