Assistant Automotive Service Manager


Job title: Assistant Automotive Service Manager

Company: Southern Automotive Group

Job description: Assistant Automotive Service Manager

We are a fast growing dealership that strives to provide outstanding service to our customers with integrity and knowledge. We are a family based company that offers an infinite amount of growth and earning opportunities

Benefits

  • Competitive Compensation; six figure potential
  • Medical / Dental / Vision / Life Insurance Plans
  • Paid Vacation
  • 401K Retirement Plan
  • Vehicle purchase discounts
  • Vehicle service discounts

Responsibilities

  • Forecasts goals and objectives for the department and strives to meet them.
  • Hiring, training, motivating, counseling, and monitoring the performance of all service staff.
  • Prepares and administers an annual operating budget for the service department.
  • Maintains reporting systems required by general management and the factory.
  • Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys.
  • Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness
  • Directs and schedules the activities of all department employees.
  • Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately

Qualifications

  • A minimum of 2 years of experience as a service manager required
  • Strong focus on providing excellent customer service
  • High school diploma or higher education
  • Clean driving record & valid driver’s license
  • Driven personality, eager to improve and able to work within and support internal teams

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Expected salary:

Location: O’Fallon, IL

Job date: Wed, 27 Jan 2021 23:21:03 GMT

Apply for the job now!

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